Product Support

We are always here to help! Please check our FAQs below to see if your question has already been answered already.

Alternatively, you can send us a note using the form below (we respond within 1-2 business days).

We are standing by to help Monday-Friday 9am-5pm Eastern time.

Frequently Asked Questions

Click on each question to view the answer.

I bought the plan but I can't access it?

After purchase, an email will be sent to you with your membership link. Please locate the email that says 'Access Your DASH Diet Plan'

If you encounter errors that prevent you from logging in please try a different browser (Firefox/Chrome).

If you need further help please contact us here

Do I have to wait after I order to receive my plan?

No, you will receive access to your plan immediately after payment.

After your purchase you will be instantly directed to a 'Thank You' page which will have your own unique members area and you will also be sent an email with your access information.

Please make sure to whitelist: and check your spam folder if you do not see your welcome email.

Can I access my diet plan from a mobile/tablet?

Absolutely, all plans are mobile optimized so you can access from a PC/Mac, iPad, and any mobile device.

How do I send this as a gift?

Simply purchase this normally with your details and send us an email after your purchase.

We'll transfer the membership over to your recipient and send him/her the welcome email.

I received an error when I try to order

We’ve partnered with ClickBank for handling the orders on our site. ClickBank is the leading retailer of digital products and has a very reliable ordering system. If the order page doesn't work, please try again in a couple of minutes or try a different credit card.

Can I access my custom diet from another computer?

Yes you can, you can access your members area from any computer/mobile/tablet in the world.

You can also print out your DASH Diet plans to have in physical form.

Do you offer a money back guarantee?

Yes we do. As stated on our site, we’re so confident you’ll enjoy our program, we offer a full 60 day money back guarantee.

If you are unhappy for any reason, just let us know, and we'll issue you a full refund - no questions asked!

How long do I have access to my DASH Diet members area?

You have lifetime access to your members area so you can start your diet at any time or come back to it in the future if needed.

Is it safe to buy online?

Absolutely! Our merchant processor, ClickBank, is the premier choice of businesses selling their products and services online. They have an excellent track record of safety and security for online purchases, any your information is NOT revealed to anyone else, not even us.

ClickBank's secured and approved merchant process is noted by a yellow lock at the bottom or top of the page during your order. Using the latest encrypting technology, 128-bit SSL ensures a safe and secure transaction.

Can I pay by telephone or send a check?

We only accept payments via credit card at this time. Given we have a 60 day money back guarantee, you literally have nothing to lose except your unwanted fat!

Need Order Support?

If you need help with an existing order, please contact Clickbank HERE.

For Information About Specific Products or Other Questions:

Please shoot us an email using the below form. TRIPLE check that you have entered your email address correctly so that our reply gets to you. We generally reply within 1-2 days (but sometimes within just an hour!). If you have a question about an order you placed, please try to include your receipt number and as much info as possible so we can be most helpful.